Orwell Truck & Van and S & B Commercials dealers double development of £ 4million Mercedes-Benz service and parts facility

Today, Mercedes-Benz and FUSO commercial vehicle operators are offered an exciting glimpse into the future, in the form of a state-of-the-art truck and van aftermarket center that currently takes form in the town of Witham in Essex.

The project represents an investment of almost £ 4million by Motus (UK), owner of two long-established Mercedes-Benz dealers – between them, Orwell Truck & Van and S & B Commercials represent the star to three branches of eight branches in Norfolk, Suffolk, Essex and Hertfordshire. Like other members of the manufacturer’s franchise network, they also sell and support the FUSO Canter light truck line.

The flagship development is perfectly situated along a stretch of the A12 state road which connects Chelmsford and Colchester. This is the main route by which trucks entering and exiting Felixstowe and Harwich docks reach London and the M25.

Scheduled to be completed before the end of the year, the new center will be open 24 hours a day, six days a week. Importantly, the three-acre site provides ample room for drivers to maneuver and park their trucks.

At the heart of the 2,500 m² building is a fully equipped workshop with nine full-length bays for trucks and trailers. Two of them will have 22-meter pits, as will a third which is set up as an authorized test facility so that Driver and Vehicle Standards Agency inspectors can perform MOT tests on the trucks on site.

Eight other bays will be reserved for the maintenance and repairs of the vans, as well as for MOT tests in categories 4, 5 and 7. These will be carried out by the Dealer’s own technicians, and during the day or the day. night that best suit customers.

Truck washing facilities are also being installed, while the 700 m² spare parts department will have larger and larger stocks of Mercedes-Benz genuine parts than ever before. Not only will the team serve their shop colleagues and over-the-counter customers, but as the company’s new shopping center, they will also make urgent and other deliveries on their own behalf and independent maintenance facilities, garages, mechanics and the like throughout Essex, Suffolk, and parts of Hertfordshire.

Meanwhile, shortly before construction began in Witham, S & B Commercials embarked on a £ 1.2million redevelopment of its dedicated truck workshop in West Thurrock, which is open to from 6 a.m. on Monday and the rest until 1 p.m. on Saturday.

This program, which is expected to be completed by the end of March 2022, increases capacity by 50% and reflects strong demand from local operators for Concessionaire maintenance and repair assistance.

It adds three more full-length bays for trucks and trailers to the six already in place. Two of the new bays will be the first at this location with pits – one is being upgraded to ATF, the other will be fully equipped for ADR and pet reg work – and the parts department is also under development. ‘extension.

S & B Commercials is currently recruiting the additional technicians it needs to meet Mercedes-Benz Trucks’ Zero Tolerance Downtime Commitment.

Lee Seward, Managing Director of Orwell Truck & Van and S & B Commercials, said: “The very substantial investments we are making at Witham and West Thurrock reflect our dedication to providing customers with an experience and a level of service at the top. height of the reputations of the brands and the quality of the products that we are proud to represent.

“The Witham project has been planned for a long time and it is extremely exciting now that it is finally a reality. Given its fantastic location, the new after-sales center will play an important role in our growth strategy, as we strive to minimize vehicle downtime for our customers. “

The South African multibrand group Motus (UK) acquired Orwell Truck & Van in 2013 and S & B Commercials the following year. Today, they have a combined workforce of over 400 professional and motivated colleagues.

Lee Seward added, “We have spent a lot of time and effort over the past few years to bring the two dealer groups closer together, introduce new systems, capitalize on synergies and develop strategies to bring all of our locations up to par. standards that we, and especially our customers, expect.

“This process is now almost complete, so we are now on a much more solid footing and working as one unified team. The new after-sales center reveals the direction in which we are traveling. Watch this place! “

Wolfgang Theissen, Managing Director of Mercedes-Benz Trucks UK, was enthusiastic: “When you see the work in progress at Witham and West Thurrock, it really underlines the long-term commitment of the Motus Group. These investments prove to Mercedes-Benz and FUSO truck operators that they can continue to count on us for the fast and efficient support they deserve.

“Witham is a particularly welcome development as it will provide us with brand representation in an area – and along a busy national road – where it was previously lacking. We thank them for this investment and look forward to the opening of this fantastic new facility.


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