KCL Logistics halved invoicing time to accelerate its order-collection cycle thanks to Mandata Go
Based in Wallsend in the North East of England, KCL Logistics implemented Mandata Go to improve operational efficiency. Now job scheduling, electronic proof of delivery and invoicing are so much faster that they’ve revolutionized the way they work.
KCL specializes in refrigerated distribution, including the transportation of wholesale fresh fruits and vegetables. Founded in 2011, KCL Logistics has continued to grow and now operates a fleet of 15 vehicles and employs 23 people.
The owner of the business decided it was time to find a better way to work. They had very little visibility into key business processes and decision making was purely based on assumptions rather than hard facts. They looked into the market and found a cloud-based transportation management system from Mandata called Go.
Andrew Dunn, Director of KCL Logistics Ltd, said: “We have cut our invoicing time in half with Go and planning has become so much easier, especially since we have all the information we need. need on one screen.
“We have also significantly improved the customer experience. Now our customers can log into the customer portal to immediately access their ePODs, saving us a lot of time. Our back office staff no longer have to wait to receive PODs and they automatically attach themselves to invoices when they are emailed; the whole process is so much faster.
Now that proof of delivery is transparent, KCL Logistics has been able to protect its revenue by ensuring that all of its jobs have PODs and are invoiced, allowing them to be paid much faster than before. We are making revenue earlier and have accelerated our order-to-cash cycle.
Andrew also added, “Our old system was slow and painful, so switching to Mandata Go has revolutionized the way we work. I can say with confidence that we are working much more efficiently than before.
In a world where we have faced so much adversity over the past 12 months, it is important for businesses to embrace digital processes if they are to progress and grow. KCL Logistics is a strong argument on how you can improve your operational efficiency with the help of Mandata transport management software.